Browsing assistance For browsing assistance, you must already be on the phone with us. At your request, we use a screen-sharing tool to help you use some of our online services, such as the Québec Health Booklet. Code to be provided During the call, you will need to give us a code that will allow us to share our screen with you. Obtain a code Protection of your personal information The person sharing the screen with you will not have access to the tabs open in your browser or to your personal information, such as your passwords. To find out more about our privacy practices on our website, please refer to our Privacy policy webpage.