Send documents to RAMQ following a request for information

Situations for which you may use this form

• You have received a letter from RAMQ asking you to send documents to provide additional information or update your file.
• You called RAMQ and the person you spoke to gave you a request for information number to send additional documents.

Situations for which you must use another form

If you are a seasonal agricultural worker or an employer of seasonal agricultural workers, use the following service instead: Register for health insurance.

To send us documents following an application for reimbursement of covered services, use these services instead:

• Send documents related to a request for reimbursement for eyeglasses or contact lenses for a child.
• Send documents related to a request for reimbursement for covered services.
• Send documents related to an application for review.

Procedure

To use this form, you must have:

• A scanned copy of each of the required documents.
• According to your situation, one of the following:
  • A scanned copy of the letter received in the mail from RAMQ.
  • The request for information number provided over the phone by a RAMQ employee.

Send documents online

Tips for scanning attachments

To scan a document, you may use a scanner or a scanning application on your smartphone. You must save the document in PDF or image (JPG) format.

To take a photo of your document and send us legible information:

• Place the document on a fixed horizontal surface, such as a table. Avoid holding the document in your hands.
• Make sure you have enough light to avoid dark areas and shadows in the photo. Do not use your camera’s flash.
• Position the camera parallel to the surface and at a sufficient distance to frame the entire document. Avoid moving while taking the photo.
• Crop the photo if necessary. Make sure that the photo is clear and that all the information in the document is visible.